Refund Policy
At **Ameer Gems and Jewellery**, we value your trust and aim to provide you with the highest quality gemstones and jewelry. If you are not fully satisfied with your purchase, our Refund Policy explains the conditions and process.
Effective Date: October 14, 2025
Refunds apply only under the terms described below.
Quick Navigation
1. Refund Eligibility
2. Refund Process
3. Refund Timelines
4. Refund Method
5. Non-Refundable Items
6. Late or Missing Refunds
7. Contact Us
8. Credits
1. Refund Eligibility
- Refund requests must be initiated within **24 hours** of the delivery time confirmed by the courier.
- The return package must be shipped back within **7 days** of receiving your order.
- Items must be unused, in original packaging, and accompanied by proof of purchase.
- Products must pass our quality inspection before a refund is approved.
2. Refund Process
- Contact us via email or phone with your order details to initiate the refund request.
- Ship the item back securely using a trusted courier service.
- Once we receive and inspect the product, we will notify you of the approval or rejection of your refund.
3. Refund Timelines
Approved refunds will typically be processed within **7–14 business days** of receiving and inspecting your returned item.
4. Refund Method
Refunds are credited back to your original payment method (credit card, debit card, UPI, wallet, etc.).
5. Non-Refundable Items
- Customized or personalized jewelry.
- Gift cards or vouchers.
- Sale or clearance items marked “Final Sale.”
- Products damaged due to misuse or mishandling.
6. Late or Missing Refunds
If you haven’t received your refund after 14 business days:
- Check your bank or card account again.
- Contact your bank or card provider, as processing times may vary.
- If still unresolved, please contact us directly.
7. Contact Us
**Ameer Gems and Jewellery**
Email: ameergems9@gmail.com
Phone: +91 97391 80818
Address: Bengaluru, Karnataka
8. Credits
By purchasing from Ameer Gems and Jewellery, you agree to this Refund Policy.